Wild Dolphin Encounter and Snorkel

What is the weather cancellation policy?
If the activity is cancelled due to bad weather, and you cannot reschedule, you will be issued a full refund.

Where is the departure point for this tour?
Check-in instructions will be included in your activity confirmation email.

Where can I park?
There is free parking at the location where this tour departs, follow the signs for dolphins upon arrival.

When do I need to arrive for check-in?
Please arrive 30 minutes prior to your actvity taking place. Your departure time will be listed on your confirmation email.

Can you accommodate more than 6 guests?
This tour operates on 3 different boats and each boat can take up to 6 guests. If you have a group with more than 6, we can simply put you on two different boats. Typically we are able to take multiple boats to the same areas. 

It is your responsibility to make sure you are aware of and understand all restrictions pertaining to this tour before booking online or over the phone. It is your responsibility to ensure that you are medically qualified and within any limits listed below in order to participate in this activity. No refunds will be given to those who reserve a spot and can not participate due to the restrictions listed below. For more information please read our cancellation policy and terms and conditions page or call our staff with any questions regarding your ability to participate.

• Maximum capacity on each boat is 6 passengers. 
• Private Charter max capacity is 6 passengers per boat.
• It is really easy to see dolphins on this tour since we go to the areas that are most highly populated by dolphins. Dolphin sightings are, however, based on dolphin behavior and since these are free and wild creatures, they cannot be guaranteed (but don't worry - there is rarely a tour where we don't spot dolphins!)
• This is a wild dolphin watching tour. Wild dolphins are an endangered and protected species.